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You may be logged on as a restricted user. In order for restricted Windows XP users to gain unrestricted access to the TrendReader application settings, for “C\USERS\PUBLIC DOCUMENTS\ACR SYSTEMS\TRENDREADER” for WIN 7, 8 and 10.
The same access permissions must also be applied to the application folder “…\Program Files\ACR Systems\TrendReader\” and it’s sub-folders.
Please note, these rights must be inheritable. See your network administrator or IT specialist to make the necessary changes to the folders’ permission settings.