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SmartButton FAQ

Frequently Asked Questions for SmartButton data logger

Q: Is the SmartButton waterproof?

A: No. Although it is water resistant, it is not actually waterproof. It does not carry an IP rating. Direct submersion is not recommended. The is a waterproof capsule available for submersion applications.

Q: How many readings can I take with the SmartButton?

A: The SmartButton can take 2048 readings. Multiply this number by the sample rate you have chosen to calculate the logging duration. The unit can be set to stop when full, or first in, first out (memory wrap) modes.

Q: Is the SmartButton programmable?

A: Yes. You can set the sample interval from 1 minute to 255 minutes (4,25 hours), in one minute increments. You can delay start by up to 6 weeks. You can also set Low and High alarm thresholds for alarm indications in the graphed date. You can enter a name or label in the description field as well.

Q: How long is the SmartButton warranty?

A: ACR warranties the SmartButton for 1 full year after date of purchase.

Q: How long will the SmartButton last?

A: The life of the SmartButton depends on the sample rate selected and the temperature range of prolonged exposure. At normal ambient (room) temperatures you can expect about 4-5 years of life. Temperatures over 50°C will shorten the internal battery's life.

Q: Can the battery be replaced?

A: No, the battery can't be replaced or recharged. Once it has expired, the unit should be disposed of in the appropriate manner.

Q: Can I disable the SmartButton to conserve its battery if it is to be unused for a long period?

A: You can't completely disable the the SmartButton, you can minimize its battery concumption by setting the sample intervals to zero and saving the set up.

Q: Can I calibrate the SmartButton?

A: No,it is not possible to calibrate the SmartButton.

Q: Does the TrendReader for SmartButton software require a license key?

A: No, TrendReader for SmartButton does not require a license key.

Q: Can I export or convert the data once it has been collected?

A: The TrendReader for SmartButton software can graph and display the data and export to various formats such as PDF, Text and CSV. The software can also open multiple graphs simultaneously (merge) for easy comparison / viewing of different data sets. The combined graph can be saved and converted to the previous mentioned formats.

Q: My interface cable is connected, but I don't see the SBA cable icon under Connections in TrendReader for SmartButton. What is wrong?

A: Although the cable driver should install when the software is installed, sometimes it may not due to firewalls and antivirus software etc. The driver is provided in a directory within the TrendReader for SmartButton installation. You can find it at: C:\Program Files (x86)\ACR Systems\TrendReader 3\hardware Drivers\DS1W xSB Driver' You may need to run it manually. (You may also need your System Administrator to grant permissions).

Q: Can I use the old serial interface bable with TrendReader for SmartButton?

A: No, the old serial cable will let you make contact with the SmartButton, but will not allow you to make changes to the set up. Only the USB (blue dongle) interface cable will work with TrendReader for SmartButton software.



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